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64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Our Team

Stephen Waters

BDS, DPS, FFGDP (UK), MGDS RCS (Eng) | GDC no: 51413

Stephen joined Cotteswold House in 1981, having graduated from Liverpool University in 1977. He enjoys all aspects of dentistry, and undertook extensive postgraduate training to gain further qualifications from the Royal College of Surgeons and the University of Bristol. He was Gloucester’s first dentist to be awarded with the esteemed MGDS from the Royal College of Surgeons, and is one of the first dentists in the UK to obtain the Fellowship of the Faculty of General Dental Practice. His exceptional set of skills has enabled him to become a tutor and a vocational trainer at the University of Bristol. Additionally, he has been Board Member and examiner for The Royal College of Surgeons’ Dental Faculty in London, and was on the chair of examiners for the Fellowship for over a decade.

As well as major dental restorations, Stephen has developed a special interest in cosmetic and aesthetic dental treatments. He provides implant treatment for patients with missing teeth as well as patients looking for an alternative to dentures. He also helps patients who suffer with snoring by using the Sleepwell system. Stephen has worked alongside Cotteswold House’s senior nurse, Dawn, for more than 20 years.

Stephen is married and has two children. He is a keen photographer and the whole family enjoys travelling to allow him to peruse his hobby. Stephen’s photographs of the Forest of Dean can be found in a public collection of works titled ‘The Royal Forest of Dean’

Steven Neal

BDS | GDC no: 104068

Steven qualified in 2006 at Kings College London, and has worked in the south west since then. He commits himself to providing the highest quality dental care and creating positive dental experiences for his patients. Steven devotes himself to postgraduate training and studies so that he can be at the forefront of dental techniques and patient care.

After he qualified, Steven looked for further training in the fields of his interest: orthodontics including Invisalign, white fillings and aesthetic bonding, dental cosmetics and creating natural looking restorations with minimal invasion.

In 2011, Steven was taught and mentored by a leading specialist in aesthetic dentistry and was presented with a Certificate in Aesthetic and Restorative Dentistry. He is currently working his way through the curriculum of SPEAR Education which is a world renowned dental institution based in the USA

Steven is a qualified Invisalign provider and is also a member of the British Academy of Cosmetic Dentists.

In his spare time, Steven likes to spend time with his wife Tanya and his two children Jasper and Hugo.

Rachel Addison

BDS | GDC no: 74298

Rachel earned her dental qualification in 1998 from the University of Bristol. She regularly undertakes postgraduate courses to expand her wealth of dental knowledge and experience.

Though she enjoys all aspects involved with family dentistry, Rachel has a particularly keen interest in endodontics, and rises to the challenge of saving teeth with severe damage. She has two young children of her own, so she finds gaining the confidence of the children she treats to be particularly rewarding.

Outside of work, Rachel is kept busy by her two small daughters. However, in her spare time she likes to swim and play racket sports.

Jessica Pascoe

BDS MFDS RCS | GDC number: 191820

Jessica has friendly and cheerful demeanour and communicates well with both patients and colleagues. 

Feedback from some of our more anxious patients is that they feel at ease  due to her empathy and the clarity of communication. 

She has shown commitment to further training and has started a post-graduate certificate in contemporary restorative and aesthetic dentistry

Joanne Wilkinson

CEB Cert in Dental Hygiene 1991 | GDC number: 4144

Joanne is an experienced hygienist, who has previously worked with Dr Steven Neal and joins us with glowing reviews. 

Her gentle but meticulous treatment is brilliant for nervous patients, and she is hugely knowledgeable in her field, constantly updating her knowledge.  

Karen McMahon

RDH | GDC no: 4878

For 7 years, Karen served in the RAF. She first served at RAF Cranwell before moving to other stations in the UK. During her time in the forces she qualified as a dental nurse before qualifying as a dental hygienist in 1995.

Karen moved into general dental practice in Plymouth after she completed her time in the RAF. Here, she developed the skills to treat a plethora of periodontal issues. She joined the Cotteswold House team in May 2002 and now coordinates the progressive education programme for the practice’s dental nurses.

In her spare time, Karen likes to socialise and enjoys visiting the gym frequently to get fit.

Karen Burnell

Practice Manager

Karen has been at Cotteswold House Dental Care as a member of the reception team since 2001. In 2015 she became the Practice Manager. In this role she oversees the smooth running of Cotteswold House and also enjoys being able to maintain the relationships she built up with the patients due to her time on reception. She wants to ensure that everyone who visits us has an enjoyable experience and to be sure that their dental health and wellbeing is the utmost of our priorities.

Nurse Team

Dawn Smith

RDN, Certs Radiography, Conscious Sedation | GDC no: 127075

Jessica Carter

RDN | GDC no: 195158

Adele Dillingham

Qual- National Certificate NEBDN 2009 | GDC no: 189181

Rebecca Cassidy

RDN | GDC no: 195677

Charlotte Bhaiyat

RDN, Cert Radiography | GDC no: 149112

Victoria Harvey

Qual- National Certificate NEBDN 2010n | GDC no: 208793

Scarlet Clapton


Susan Waldron

Sharon Ellis

Claire Jordan