Book an Appointment Online

call us on 01452 524024

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

Our Dental Team

Stephen Waters

BDS, DPS, FFGDP (UK), MGDS RCS (Eng) | GDC no: 51413
Stephen Waters BDS cosmetic dentist at Cotteswold House Dental Care in Gloucester

Stephen joined Cotteswold House in 1981, having graduated from Liverpool University in 1977. He enjoys all aspects of dentistry, and undertook extensive postgraduate training to gain further qualifications from the Royal College of Surgeons and the University of Bristol. He was Gloucester’s first dentist to be awarded with the esteemed MGDS from the Royal College of Surgeons, and is one of the first dentists in the UK to obtain the Fellowship of the Faculty of General Dental Practice. His exceptional set of skills has enabled him to become a tutor and a vocational trainer at the University of Bristol. Additionally, he has been Board Member and examiner for The Royal College of Surgeons’ Dental Faculty in London, and was on the chair of examiners for the Fellowship for over a decade.

As well as major dental restorations, Stephen has developed a special interest in cosmetic and aesthetic dental treatments. He provides implant treatment for patients with missing teeth as well as patients looking for an alternative to dentures. He also helps patients who suffer with snoring by using the Sleepwell system. Stephen has worked alongside Cotteswold House’s senior nurse, Dawn, for more than 20 years.

Stephen is married and has two children. He is a keen photographer and the whole family enjoys travelling to allow him to peruse his hobby. Stephen’s photographs of the Forest of Dean can be found in a public collection of works titled ‘The Royal Forest of Dean’

Steven Neal

BDS | GDC no: 104068
Steven Neal BDS cosmetic dentist at Cotteswold House Dental Care in Gloucester

Steven qualified in 2006 at Kings College London, and has worked in the south west since then. He commits himself to providing the highest quality dental care and creating positive dental experiences for his patients. Steven devotes himself to postgraduate training and studies so that he can be at the forefront of dental techniques and patient care.

After he qualified, Steven looked for further training in the fields of his interest: orthodontics including Invisalign, white fillings and aesthetic bonding, dental cosmetics and creating natural looking restorations with minimal invasion.

In 2011, Steven was taught and mentored by a leading specialist in aesthetic dentistry and was presented with a Certificate in Aesthetic and Restorative Dentistry. He is currently working his way through the curriculum of SPEAR Education which is a world renowned dental institution based in the USA

Steven is a qualified Invisalign provider and is also a member of the British Academy of Cosmetic Dentists.

In his spare time, Steven likes to spend time with his wife Tanya and his two children Jasper and Hugo.

Rachel Addison

BDS | GDC no: 74298
Rachel Addison BDS cosmetic dentist at Cotteswold House Dental Care in Gloucester

Rachel earned her dental qualification in 1998 from the University of Bristol. She regularly undertakes postgraduate courses to expand her wealth of dental knowledge and experience.

Though she enjoys all aspects involved with family dentistry, Rachel has a particularly keen interest in endodontics, and rises to the challenge of saving teeth with severe damage. She has two young children of her own, so she finds gaining the confidence of the children she treats to be particularly rewarding.

Outside of work, Rachel is kept busy by her two small daughters. However, in her spare time she likes to swim and play racket sports.

Jessica Pascoe

BDS MFDS RCS | GDC number: 191820
Jessica Pascoe dentist at Cotteswold House Dental Care in Gloucester

Jessica has friendly and cheerful demeanour and communicates well with both patients and colleagues. 

Feedback from some of our more anxious patients is that they feel at ease  due to her empathy and the clarity of communication. 

She has shown commitment to further training completing 2 years study at the Dominic Hassall Training Institute; focusing on advanced restorative and aesthetic dentistry. During this time Jessica trained in the Bioclear composite method and is a certified level 3 practitioner.

At home Jessica enjoys spending time with her young family and beloved cat Tubby.

Matthew Smith

BDS | GDC number: 265061
Matthew Smith dentist at Cotteswold House Dental Care in Gloucester

Matthew graduated from King's College London in 2016 and has recently joined the team at Cotteswold House. He enjoys the wide range of treatments available in general practice, with a particular interest in endodontics. With a keen interest in furthering his knowledge and skills, Matt is currently working towards his Membership of The Royal College of Surgeons of England.

Outside of dentistry, Matthew enjoys playing golf and is a keen football fan. He also has a passion for anything with an engine, having restored a classic Mini over a number of years.

Joanne Wilkinson

CEB Cert in Dental Hygiene 1991 | GDC number: 4144
Joanne Wilkinson RDH dental hygienist at Cotteswold House Dental Care in Gloucester

Joanne is an experienced hygienist, who has previously worked with Dr Steven Neal and joins us with glowing reviews. 

Her gentle but meticulous treatment is brilliant for nervous patients, and she is hugely knowledgeable in her field, constantly updating her knowledge.  

Elaine Orchard

ROH Diploma Dental Hygiene 1997 | GDC number 5259
Elaine Orchard at Cotteswold House Dental Care in Gloucester

During her time in dentistry, Elaine has worked in many dental settings including general practice, community dental services and the armed forces. She is also a qualified national examiner and has held non clinical posts which includes the teaching of some of our own dental nurses.

Her cheerful approach puts patients at ease and she particularly likes helping nervous patients and those with additional needs.

Out of work she loves trips to the theatre and spending time with her young family.

Karen Burnell

Practice Manager
Karen Burnell dental practice manager at Cotteswold House Dental Care in Gloucester

Karen has been at Cotteswold House Dental Care as a member of the reception team since 2001.

In 2015 she became the Practice Manager. In this role she oversees the smooth running of Cotteswold House and also enjoys being able to maintain the relationships she built up with the patients due to her time on reception.

She wants to ensure that everyone who visits us has an enjoyable experience and to be sure that their dental health and wellbeing is the utmost of our priorities.


Nurse Team

Dawn Smith

RDN, Certs Radiography, Conscious Sedation | GDC no: 127075

Adele Dillingham

Qual- National Certificate NEBDN 2009 | GDC no: 189181

Charlotte Bhaiyat

RDN, Cert Radiography | GDC no: 149112

Charlene Robinson

RDN | GDC no: 263813

Jennifer Roberts

RDN | GDC no: 149300

Maxine o'Loughlin

Central Sterilisation Assistant

Charlotte Howes

Trainee Dental Nurse


Reception Team

Jessica Carter

Patient Coordinator/Receptionist | GDC no: 195158

Claire Jordan

Patient Coordinator/Receptionist

Sharon Ellis


Scarlet Clapton